Café Team Member – Full Time

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy and designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Café Team Member to provide excellent customer service by waiting on customers, help in the preparation and presentation of food and maintain a clean and stocked facility.

Job Duties

• Ensures proper set up and follows open procedures of the café.
• Sets up pastry display.
• Preps, cooks and plates items for Café service to specification; may occasionally assist in other culinary functions as needed.
• Takes customer orders, assists in preparation, and serves their food/beverage items, while providing an exceptional visitor experience.
• Operates the sales register paying careful attention to accurate cash handling responsibilities and procedures.
• Assists in maintaining inventory and monitoring shortages.
• Maintains a clean, orderly, and sanitized work area, follows proper food handling procedures, takes measures to avoid contamination, and supports the highest quality of health and safety standards.
• Assists the Sous Chef or Executive Chef as needed.
• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable.
• Performs additional duties and responsibilities as needed.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand up to 8 hours
• Must be able to bend, move, and lift up to 40lbs
• Ability to safely operate kitchen equipment, appliances, and tools – including knives, slicers, and ovens.
• Frequent bending and stooping
• Work in a hot environment, sometimes with with/near open flame

Preferred Qualifications

• Experience with food preparation and cooking.
• Exceptional customer service and organizational skills.
• Some experience handling cash and performing sales transactions preferred
• Ability to multitask and work under pressure.
• Must be able to work evenings, weekends, holidays and be flexible with schedule and hours.
• To be able to complete all physical requirements of the job with or without a reasonable accommodation.

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time hourly, seasonal position with benefits.

Pay

Pay range: $17.26-$19.28 per hour

Application Process

Please send a cover letter, resume and salary requirements to wpcjobs@paconserve.org and list Café Team Member – Full-Time in the subject line.

Application Deadline

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Museum Store Assistant Manager

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy and designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a highly motivated individual to serve as Museum Store Assistant Manager. This person will be responsible for assisting the Museum Store Manager in the day-to-day operation of the Museum Store, overall operations, inventory control, ordering product, merchandising, customer service and managing personnel. This position acts as the Museum Store Manager in manager’s absence.

As an iconic museum destination with an international audience, Fallingwater offers its visitors an unparalleled experience and upholds the highest industry standards in customer service and hospitality.

Job Duties

• Under the guidance of the Director of Retail Operations, assists with the ordering and reordering of fine craft, high design, and mission-related items for the Museum Store.  Ensures that stock levels on key items remain fluid throughout the season.
• Occasionally attends various trade and craft shows, as well as buying trips as requested by the Director.
• Works with the Director and Museum Store staff to ensure the store’s appearance and aesthetic standards are maintained.
• Assists the Director in training Museum Store staff on quality customer service and in ensuring that staff maintains customer service standards.
• Supervises Museum Store’s office staff, ecommerce assistant/inventory coordinator, and functions as the assistant supervisor for other Museum Store staff and associates.
• Responsible for training, scheduling, and staff assignments.  Assists with performance reviews, and informing Director of any personnel issues.  May participate in interviews and selection of new staff, as required.
• Works a regular schedule in the Museum Store; waits on customers; processes sales, opens and balances register.  Responsible for maintaining proper cash control procedures.  Ensures Museum Store staff completes all financial reports accurately and in accordance with established policy.
• Assists with Museum Store’s online platform and sales. Processes sales, shipping, returns, etc. Updates images and writes product descriptions. Maintains inventory. Resolves customer issues.
• Ensures proper storage of inventory, and maintains inventory control. Supports the Director with end-of-year inventory reports.
• Checks received inventory against purchase orders to assure that correct items are received.  Follows-up and resolves discrepancies in a timely manner.
• Processes invoices the WPC’s accounting policies, procedures, and timelines.
• Creates inventory item numbers and accurately enters and receives items into POS database.
• Utilizes reports and performs inventory spot checks.
• Receives purchase orders in accordance to system procedures.  Creates labels, and affixes appropriate labels to items.
• Organizes stock in accordance with the Museum Store’s policies and standards.
• Maintains store files on a regular basis.
• Orders supplies for the Museum Store and its office.
• Incorporates WPC’s constituent-focused customer service values in work habits and interaction with others.
• Encourages visitors to become WPC members.
• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable.
• Supports the Conservancy’s mission and goals.
• Assists in maintaining Museum Store office cleanliness.
• Picks up and delivers mail/packages at the post office.
• Picks up locally made Museum Store product.
• Performs additional duties and responsibilities as needed.
• Ensures that the Museum Store van has gas, and is well maintained.
• Ensures that van log is completed accurately, and notes any discrepancies in travel and/or time. a

Absolute Requirements

• Five years of professional retail sales experience, with at least three years of higher-level sales experience.
• Three years of supervisory experience strongly preferred
• Buying experience and/or fulfilment/reordering experience preferred,
• Must possess visual merchandising skills and the ability to adhere to visual standards.
• Must have well-developed organization skills and be accurate with details.
• Must have outstanding customer relation’s experience and be proficient with verbal/written communications.
• Must be a team player and have the ability to work well with others.
• Must have excellent computer skills, including the ability to use Excel, Word and Point of Sale software. Prior experience with computerized inventory software is preferred.
• Valid driver’s license is required.
• Flexibility with schedule and hours and ability to work weekends and holidays is required.
• To be able to complete all physical requirements of the job with or without a reasonable accommodation.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lift up to 30 lbs. consistently and up to 50 lbs. occasionally.
• Climb step stools and ladders.
• Reach overhead, stretch and bend over to access and store stock.
• Stand for long periods of time — at least three hours.

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time opportunity which includes a robust benefits package.

Pay

$47,600 to $53,900

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list “Museum Store Assistant Manager” in the subject line.

Application Deadline

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Seasonal Biologist-ANF

Allegheny National Forest (Kane, PA)

The Pennsylvania Natural Heritage Program at the Western Pennsylvania Conservancy is seeking Seasonal Biologists to work in the Allegheny National Forest (ANF) in northwest Pennsylvania as part of a team to complete ecological field surveys in timber management stands on physically challenging terrain. The work will involve walking transects through stands proposed for silvicultural management to collect both general and site-specific ecological data, including nesting sites, rare, unique, or invasive plants and wildlife and other ecological features using the Survey 123 application on state-issued iPad mini devices. There will be regular trainings and check-in meetings with U.S. Forest Service and Bureau of Forestry staff.

The seasonal biologist will be headquartered at a designated location (to be determined) near the survey area (Kane/Warren/Marienville/Bradford). The biologist will be expected to report to this headquarters at least once per week at the beginning of each week. The seasonal biologist will drive a providedl vehicle to various locations within the ANF where field surveys will be conducted. Most field work will take place in the ANF near Bradford and Marienville, PA. Supervision will be provided by the Cornplanter Forest District staff in Warren and the Natural Heritage Program staff in Harrisburg.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• The candidate must have a willingness and ability to work outdoors, navigate difficult terrain, and be comfortable in remote areas. 
• Applicants must be prepared to work in the field under rugged conditions.  

Qualifications

Applicants should have experience in remote outdoor settings, be familiar with the plants and animals of northern Pennsylvania and have a bachelor’s degree of relevant course work in botany, ecology, or related fields. The person will be required to:

• Use Apple iPad mini application platforms, including Survey 123 and Field Maps.
• Navigate using a map, compass, and GPS unit.
• Safely drive an automatic 4-wheel drive vehicle on off-road locations.
• Use a state-issued portable radio in field situations.
• Attend orientation and training sessions.
• Be able to identify invasive plants, unique plants, and wildlife habitat in the Allegheny National Forest.
• Be comfortable working in dense, remote forests with rough, uneven, steep terrain.
• Work in all weather conditions.
• Follow all established field safety protocols and methods.
• Travel overnight, as required. Hotel lodging and meals reimbursement is provided on workdays only, following Commonwealth of Pennsylvania restrictions.
• Work four 10-hour days per week.
• Maintain and submit time and expense records through established procedures.
• Be self-motivated, work well as part of a team, and possess a strong work ethic.

Applicants must be prepared to spend consecutive days away from home and to work in the field under rugged conditions. Being detail-oriented, having good communication skills, and having the ability to work independently are a must. Must hold a valid driver’s license and provide transportation to the forest district office in Warren, PA. Rental trucks will be provided for day use in the National Forest.

Preferred Qualifications

• The candidate must have a willingness and ability to work outdoors, navigate difficult terrain, and be comfortable in remote areas.
• Applicants must be prepared to work in the field under rugged conditions.

Location

This position's primary location(s): Allegheny National Forest (Kane, PA)

Position Duration

Mid-May 2025 through Mid-August 2025. Seasonal Biologist will be expected to work four, 10-hour days, forty hours per week.

Additional Details

Position is based in the Allegheny National Forest in northwest Pennsylvania.  

Pay

Pay is $19 per hour based upon experience and qualifications.

Application Process

To apply, email cover letter and resume to wpcjobs@paconserve.org and list Seasonal Biologist ANF in the subject line. Application deadline is January31, 2025.

Application Deadline

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Seasonal Ecologist PGC

Harrisburg Office (Harrisburg, PA)

The Pennsylvania Natural Heritage Program at the Western Pennsylvania Conservancy is seeking a fulltime seasonal position to conduct invasive species inventories on State Game Lands. The Seasonal Ecologist will be responsible for locating, identifying, and mapping invasive species on specific State Game Lands, primarily in central and eastern Pennsylvania. Although it is expected that this person will work independently, other WPC and PGC staff will often be available to advise, work with, and provide resources needed to carry out the work. This person will be supervised by WPC but will need to work closely with PGC regional staff and managers to gain access, ensure that there are no special use or other conflicts, and take advantage of the knowledge and expertise of PGC staff. The majority of the work required will be field work, covering substantial distances across State Game Lands, taking coordinates and mapping invasive species locations, and reporting that information to the iMapInvasives database as well as other PNHP related forms and databases. This position will be based in Harrisburg but will travel to various locations as needed.

Physical Requirements

• The candidate must have a willingness and ability to work outdoors, navigate difficult terrain, and be comfortable in remote areas.
• Applicants must be prepared to spend consecutive days away from home and to work in the field under rugged conditions.

Qualifications

• This position requires background in botany, conservation, ecology, or environmental sciences. Direct experience and/or education in related fields is helpful. The ability to identify invasive plants, unique plants, and wildlife habitat in Pennsylvania is essential. Familiarity with navigating using maps, compasses, and GPS units is necessary. The candidate must have a willingness and ability to work outdoors, navigate difficult terrain, and be comfortable in remote areas. Applicants must be prepared to spend consecutive days away from home and to work in the field under rugged conditions. Being detail-oriented, having good communication skills, and having the ability to work independently are a must. Must provide a valid driver’s license and transportation.

Location

This position's primary location(s): Harrisburg Office (Harrisburg, PA)

Position Duration

This is a 16-week, 40 hours per week position beginning in mid to late May.

Pay

Pay is $19 per hour.

Application Process

To apply, email cover letter and resume to wpcjobs@paconserve.org and list Seasonal Ecologist PGC in the subject line. Application deadline is January 31, 2025.

Application Deadline

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Senior Director of Operations and Sustainability for Fallingwater

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full time Senior Director of Operations and Sustainability.

The Senior Director of Operations and Sustainability works closely with the Vice President and Director of Fallingwater to manage the site’s day-to-day operations and improve efficiency and performance across programs. Ensuring exceptional customer service for a dynamic museum and site on the UNESCO World Heritage List, this position oversees the visitor services, security, maintenance, volunteer, and landscape departments to meet the needs of guests from around the world with diverse backgrounds and abilities. In addition, the Senior Director oversees internal operations, policies, and services to create a welcoming, accessible, and inclusive working environment for employees. Along with Fallingwater, the site consists of an extensive managed landscape and over 20 ancillary buildings, and the Senior Director provides strategic oversight for sitewide cyclical and corrective maintenance. Inherent to all operations is a commitment to sustainability, both environmental and fiscal, and the Senior Director works to enhance and implement sustainability initiatives related to public-facing services, facilities management, maintenance practices, and capital improvements.

A leadership role on Fallingwater’s management team, the Senior Director for Operations and Sustainability oversees a broad range of responsibilities in managing and maintaining sitewide facilities and services. As such, the Conservancy encourages applications from candidates with diverse backgrounds. Applicable past experience for this position may include management at historic sites, public gardens, land trusts, museum facilities, parks, or other related cultural institutions.

Job Duties

• Maintains operational oversight to ensure that Fallingwater procedures are upheld in areas of operation related to maintenance, visitor services, security, landscape, volunteers and sustainability.
• Responsible for facilities management oversight for the Fallingwater campus, which includes twenty buildings supporting the site’s educational programs as well as the Barn at Fallingwater, a multipurpose office, event, and meeting facility.
• Supervises the Director of Maintenance and oversees the Maintenance department to ensure efficiency, exceptional quality, and sustainability in all maintenance activities related to the buildings and grounds. Works closely with the Senior Director of Preservation and Collections regarding any maintenance of historic buildings and the artifact storage building.
• Oversees all construction or remodeling projects involving ancillary buildings at Fallingwater as well as any capital improvements. Manages the RFP process and coordinates project management from start to finish. Attends weekly meetings with the Director of Fallingwater, Director of Maintenance, and Senior Director of Preservation and Collections to ensure sitewide coordination for projects.
• Supervises the Horticulturist and leads the management of Fallingwater’s landscape, including maintenance of the landscape, implementation of horticultural plans, and tree management on the Fallingwater property.
• Supervises the Director of Visitor Services and oversees the Visitor Services department to ensure exceptional front-line operations and customer service for an international audience. Working closely with the Director of Visitor Services, approves ticketing and admissions policies and procedures and budgeting.
• Supervises the Director of Safety and Security, oversees the Security Department, and is responsible for maintaining a security program designed to protect the buildings, fine and decorative art, grounds, as well as ensuring the safety of all visitors and museum personnel. Working with the Director of Security and Safety, approves safety and security procedures and policies, policy changes, and budget.
• Oversees the Volunteer Coordinator and ensures Fallingwater maintains a robust volunteer program that engages volunteers with meaningful, fulfilling opportunities that help accomplish sitewide goals.
• Leads the Fallingwater Sustainability Committee and works with employees across the organization to develop and achieve sustainability goals.
• Participates in the Bear Run Nature Reserve (BRNR) management committee, a 5100-acre reserve, and assists with Land Conservation initiatives that impact the BRNR and Fallingwater.
• Carries out management responsibilities in accordance with the Conservancy’s policies, programs, and procedures.  Responsibilities include development and administration of budgetary information; development and administration of contracts with the guidance of finance and legal; recommending and/or approving staff changes or actions; ensuring appropriate training and staff development; providing advice and guidance on the more complex aspects of the job; and resolving complaints or related divisional issues.
• Represents Fallingwater at appropriate meetings and conferences.
• Participates in formulating and administering policies and developing long range goals and objectives.
• Reviews analyses of activities, costs, operations, and forecast data to determine division progress toward stated goals and objectives.
• Maintains an effective system of communication throughout the division and organization.
• Serves as member of various management committees.
• Performs additional duties and responsibilities as required.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires stooping, kneeling, crawling, bending, turning, and reaching.
• Physical stamina and the ability to stand for long periods – 6-7 hours per day.
• Physical stamina for working outdoors in a variety of weather conditions.
• Utilizing keyboarding and fine motor skills.
• Gross manipulation such as seizing, holding, grasping, turning, or otherwise working with hand(s).
• Utilizing gross motor skills to operate tools and equipment.
• Ability to operate standard office equipment.
• Pushing, pulling, lifting and carrying up to 50 pounds.
• Bending, twisting, stooping, crouching, kneeling, and crawling.
• Reaching overhead, at eye level, and below shoulder level.
• Climbing up and down stairways and ladders.
• Sitting/standing/walking for periods in excess of 2 hours.

Qualifications

Qualifications:

• At least five years successful experience in museum management is required, with an emphasis in museum operations; or comparable management experience that may substitute.
• Excellent communications skills with emphasis on writing and public speaking capabilities is required.
• Must be able to work well independently, in teams and with all levels of staff and volunteers. Excellent interpersonal skills are required.
• Must have proven management and leadership skills.
• Must possess good planning and organizational skills and be able to manage multiple priorities and diverse activities.
• Must be able to work well under pressure and meet deadlines.
• Must be flexible with work hours and schedule. The job often requires the ability to work long hours and weekends.
• Excellent computer skills are needed.
• To be able to complete all physical requirements of the job with or without a reasonable accommodation.

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time opportunity which includes a robust benefits package.

Additional Details

We offer a robust and competitive benefits package which includes paid time off, medical, dental, vision, life insurance/AD&D, short-term disability, long-term disability, 403(a) and 403(b) retirement plans including generous employer match, EAP, and more!

Pay

$97,900 – $118,800 annually

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list “Senior Director of Operations and Sustainability, Fallingwater” in the subject line.

Application Deadline

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Café Manager

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Café Manager. The person in this position will report to the Executive Chef and will assist with the daily operations of the Fallingwater Café.

Job Duties

• Works directly with the Executive Chef in all aspects of running a food service operation including organizing, cooking, employee training and supervision, inventorying, cleaning, and special event catering. 
• Evaluates food products to ensure that quality standards are consistently met. 

• Supervises Café staff as directed, in the absence of the Executive Chef.  

• Assists Executive Chef in training new hires and existing staff, including training on continuing education and compliance with food service regulations, and in overall Café cleaning and maintenance. 

• Ensures that cash control measures in the Café are followed. 

• Oversees general Café cleaning and maintenance to ensure aesthetic standards are maintained. 

• Assists with resolving and satisfying customer concerns in order to provide an exceptional visitor experience. 

• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable and directed by Chef. 

• Performs additional duties and responsibilities as requested. 

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to lift up to 40 lbs.  
• Ability to safely operate kitchen equipment, appliances, and tools – including knives, slicers, and ovens 
• Must be able to stand up to 8 hours
• Ability to bend, crouch, lift overhead, twist 

Qualifications

Minimum of two years of formal culinary/food service management training or commensurate experience; minimum of two years of culinary preparation experience in similar volume operation with comparable duties and responsibilities. 

Prior supervisory experience is required. Must have the ability to assign duties, provide or arrange for training, and supervise employees. 

Knowledge of catering for special events is preferred. 

Knowledge of supplies, equipment and services necessary to run an efficient operation. 

Good interpersonal skills and ability to work well with managers, staff, supplier/vendors, and clients is essential. 

Knowledge in sustainable food practices is preferred.  

Proven skills as a strong team player with some experience supervising employees and with professional kitchen organization is required. 

Must be able to work weekends and holidays, be able to work overtime as necessary, and have flexibility with scheduling and hours. 

Proficiency with MS Office software and experience with POS systems required. 

Valid driver’s license required. 

To be able to complete all physical requirements of the job with or without a reasonable accommodation. 

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time, seasonal opportunity which includes a robust benefits package.  

Additional Details

We offer a robust and competitive benefits package which includes paid time off, medical, dental, vision, life insurance/AD&D, short-term disability, long-term disability, 403(a) and 403(b) retirement plans including generous employer match, EAP, and more! 

Pay

Pay: $19.09 to $21.35 an hour. Please include salary requirements in your cover letter.

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list Café Manager in the subject line.

Application Deadline

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