Job Openings

Careers at the Western Pennsylvania Conservancy are rewarding in more ways than one. While working at the Western Pennsylvania Conservancy, including at Fallingwater, you’ll experience an unusually deep sense of accomplishment, pride and camaraderie with other like-minded professionals.

Barista (Full Time) 

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Barista for the Fallingwater Cafe’.  

Reporting to the Executive Chef, the Barista supports daily Fallingwater Café operations by providing excellent customer service, curating espresso beverages, and maintaining the highest standards of cleanliness and presentation of items offered in the Café.  

Job Duties

  • Always provides exceptional and welcoming customer service, and exhibits professionalism in a fast-paced, high-volume environment.  
  • Crafts and serves espresso beverages that meet the established quality and presentation standards. Follows recipes, serving sizes, and maintains consistency.  
  • Prepares the front-of-house for daily operations, including stocking, organizing, and maintaining service areas. 
  • Maintains the Fallingwater Café’s grab and go and merchandise offerings, which includes restocking and upholding presentation standards.  
  • Opens and closes the Cafe’ according to established procedures. Ensures readiness for service, and completes end of shift cleaning and closing duties. 
  •  
  • Operates the POS system, processes transactions, and properly applies gift cards, vouchers, and applicable discounts for guests, volunteers, and employees.  
  • Follows policies and procedures for cash handling and balances in POS system.  
  • Monitors Café inventory levels and communicates restocking needs to supervisors.  
  • Maintains cleanliness and organization of all Fallingwater Cafe’ spaces, equipment, and storage areas throughout the shift.  
  • Follows all food safety, sanitation, and temperature control guidelines. 
  • Assists with receiving, rotating, and storing products in the Fallingwater Café using proper inventory practices. 
  • Supports the Conservancy’s cost containment and sustainability efforts, as applicable. 
  • Collaborates with Kitchen and Café staff to support smooth daily operations. 
  • Performs additional duties and responsibilities as needed. 

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Must be able to stand up to 8 hours. 
  • Must be able to bend, move, and lift up to 40lbs. 
  • Ability to work with dangerous equipment; including knives, slicers, and ovens. 
  • Frequent bending and stooping. 
  • Work in a hot environment, sometimes with with/near open flame. 

Qualifications

Prior barista experience in a coffee shop or café is preferred.  

Strong time management, attention to detail and consistency standards. 

Prior customer service experience is preferred.  

Knowledge of food safety, storage, sanitation practices, and government regulations preferred.  

Must be able to work early mornings, weekends and holidays and be flexible with schedule and hours. 

Strong organizational skills, attention to detail, time management, and the ability to work efficiently in a structured environment required.  

To be able to complete all physical requirements of the job with or without a reasonable accommodation. 

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-timeseasonal opportunity which includes a comprehensive benefits package.

Additional Details

Benefits:  

We offer a robust and competitive benefits package which includes paid time off, medical, dental, vision, life insurance/AD&D, short-term disability, long-term disability, 403(a) and 403(b) retirement plans including generous employer match, EAP, and more! 

Pay

17.60 per hour

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list Barista (Full Time) in the subject line.

Application Deadline

Until filled

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Community Greening – Field Staff

Headquarters - Pittsburgh Office (Pittsburgh, PA)

The Western Pennsylvania Conservancy has been dedicated to protecting and restoring the region’s exceptional natural places since 1932. As a member-based nonprofit organization, we work in cities and towns across Western Pennsylvania and rely on the help of thousands of members, partners and volunteers. We are making a difference in our region’s water, land and life. We do this work for the benefit of wildlife and people who call Western Pennsylvania home, and for future generations. 

We are seeking an individual to fill the position of Community Greening Field Staff. This position performs a variety of tasks to support the Conservancy’s Community Greening programs including supporting garden and tree planting and maintenance events, leading volunteers, completing landscaping work at community gardens and school grounds greening sites, and assisting with planning and logistics for volunteer events. The person in this role reports to the Community Greening Project Manager 

Job Duties

  • Supports spring installation, summer maintenance, and fall cleanup of community garden projects in coordination with the landscaping team and community partners. 
  • Supports seasonal display installation of downtown planters and other greening projects and oversees regular maintenance for downtown partners. 
  • Leads volunteer activities for community flower gardens, community forestry and other program events. 
  • Assists the Conservancy’s Community Forester with urban forestry projects, including planning for tree planting and maintenance events, assisting with tree inventories and analysis reports, collecting and processing tree data, assisting with tree selection and planting site assessments, and other tasks as needed. 
  • Monitors and supports the outputs of project garden and tree planting volunteers, community groups, and contractors. 
  • Ensures that project operations are compliant with Conservancy policies particularly focusing on safety procedures. 
  • Performs summer maintenance tasks including, but not limited to: cutting grass, weeding flowerbeds, solving irrigation problems, monitoring pests, etc. 
  • Oversees maintenance of equipment and materials used for Community Greening Program projects. 
  • Ensures timely delivery of equipment and materials for scheduled volunteer activities. 
  • Identifies potential issues in the field and assists in problem solving. 
  • Represents and promotes the mission of the Conservancy with community groups and volunteers. 
  • Supports the Conservancy’s cost containment and fundraising needs as applicable. 
  • Collects field data for analysis. 
  • Assists in organizing and documenting information regarding community projects by photographing, measuring, and preparing related reports as requested. 
  • Performs additional duties and responsibilities as required. 

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Must be able to work a flexible schedule including: long hours, evenings, and weekends as needed. 
  • Must be able to perform daily physical landscape labor, including occasionally lifting up to 50 pounds. 
  • Must be able to work outdoors for long periods of time in all weather conditions.  
  • Ability to drive a motor vehicle and have a valid driver’s license in order to drive to garden sites throughout western Pennsylvania. 
  • Ascends and descends stairways and/or ladders. 
  • Stamina to conduct field investigations in rough terrain and exposure to adverse weather conditions. 
  • Communicate, converse, exchange information in-person, telephone, and remotely. 
  • Ability to utilize a keyboard. 
  • Gross manipulation such as seizing, holding, grasping, turning, or otherwise working with hand(s). 
  • Ability to operate standard office equipment . 
  • To be mobile and traverse throughout job location for up to (8) hours. 
  • Pushing, pulling, lifting and carrying up to (50) pounds. 
  • Bending, twisting, stooping, crouching, kneeling, and crawling. 
  • Reaching overhead, at eye level, and below shoulder level. 
  • Ability to possess near, far, and peripheral visual acuity. 
  • Operating machinery, equipment, and/or power tools. 

Qualifications

  • Demonstrated experience in landscaping techniques and services. 
  • Horticultural degree and at least two years of horticultural training is preferred. 
  • Background and/or strong interest in urban and community greening approaches  are helpful. 
  • Good organizational skills, strong initiative, ability to work well with others and the ability to work well independently. 
  • Basic maintenance skills and minor carpentry skills are preferred. 
  • Basic computer skills preferred, including MS Office. 
  • To be able to complete all physical requirements of the job with or without a reasonable accommodation. 

Location

This position's primary location(s): Headquarters - Pittsburgh Office (Pittsburgh, PA)

Position Duration

This is a full-time opportunity which includes a comprehensive benefits package. 

Benefits: We offer a robust and competitive benefits package which includes paid time off, medical, dental, vision, life insurance/AD&D, short-term disability, long-term disability, 403(a) and 403(b) retirement plans including generous employer match, EAP, and more! 

Additional Details

Location: This is largely a field-based position. There will be occasional office presence for meetings, trainings, etc. at the main office located at 800 Waterfront Drive, Pittsburgh, PA 15222.  

Pay

$38,000-$42,400 annually

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list Community Greening Field Staff” in the subject line.

Application Deadline

Until filled

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Culinary Team Member (Full Time) 

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Culinary Team Member for the Fallingwater Cafe’.  

Reporting to the Executive Chef, the Culinary Team Member assists the Executive Chef and Sous Chef with food preparation and delivery for the Fallingwater Café and special events, as required. This position is responsible for opening and closing the kitchen, daily prep tasks, maintaining cleanliness, and to support service through consistent execution and adherence to food safety standards. 

Job Duties

  • Assists with preparation and cooking of food items for daily Fallingwater Café menu, group dining, specialty tours, and events.  
  • Assists with increased production needs during high-volume days or special events. 
  • Collaborates with front of house staff as needed to support smooth service.  
  • Completes daily prep tasks including portioning, labeling, and proper storage. 
  • Prepares food items following pre-established standards and recipes, and adheres to production schedules and portioning guidelines, always maintaining consistency. 
  • Opens and closes the kitchen according to established procedures. Completes end of shift cleaning duties of designated kitchen areas. 
  • Assists with receiving, rotating, and storing products using proper inventory practices. 
  • Properly stores or packages food and grab and go items, and coordinates the timely transfer of goods to the Fallingwater Café. 
  • Follows all food safety, sanitation, and temperature control guidelines. 
  • Maintains a clean, organized, and food-safe cooking workspace throughout the shift, complying with food service government regulations, as directed by supervisor. 
  • Maintains cleanliness and organization of all kitchen areas, equipment, and dish stations.  
  • Monitors and communicates kitchen inventory needs, prep levels, and production notes to supervisors. 
  • Works closely with Executive Chef and Sous Chef on special events, assisting with food preparation, set up, and clean-up. 
  • Supports the Conservancy’s cost containment and sustainability efforts, as applicable. 
  • Always provides excellent customer service and exhibits professionalism around guests in the Fallingwater Café as well as in special event settings.  
  • Performs additional duties and responsibilities as needed. 

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Must be able to stand up to 8 hours. 
  • Must be able to bend, move, and lift up to 40lbs. 
  • Ability to work with dangerous equipment; including knives, slicers, and ovens. 
  • Frequent bending and stooping. 
  • Work in a hot environment, sometimes with with/near open flame. 

Qualifications

Prior food service experience in a restaurant kitchen and some knowledge of food preparation required. 

Strong time management, attention to detail and consistency standards. 

Culinary school degree, professional training, or on-the-job training experience preferred. 

Knowledge of food safety, storage, sanitation practices, and government regulations preferred.  

Knowledge of attractive food plating and display preferred. 

Must be able to work early mornings, weekends, evenings, and holidays and be flexible with schedule and hours. 

Strong organizational skills, attention to detail, time management, and the ability to work efficiently in a structured environment required.  

To be able to complete all physical requirements of the job with or without a reasonable accommodation. 

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time, seasonal opportunity which includes a comprehensive benefits package. 

Additional Details

Benefits: We offer a robust and competitive benefits package which includes paid time off, medical, dental, vision, life insurance/AD&D, short-term disability, long-term disability, 403(a) and 403(b) retirement plans including generous employer match, EAP, and more! 

Pay

Starting Rate: $17.60 per hour 

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list Culinary Team Member (Full Time) in the subject line. 

Application Deadline

Until filled

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Culinary Team Member (Part Time) 

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a part-time Culinary Team Member for the Fallingwater Cafe’.  

Reporting to the Executive Chef, the Culinary Team Member assists the Executive Chef and Sous Chef with food preparation and delivery for the Fallingwater Café and special events, as required. This position is responsible for opening and closing the kitchen, daily prep tasks, maintaining cleanliness, and to support service through consistent execution and adherence to food safety standards. 

Job Duties

  • Assists with preparation and cooking of food items for daily Fallingwater Café menu, group dining, specialty tours, and events.  
  • Assists with increased production needs during high-volume days or special events. 
  • Collaborates with front of house staff as needed to support smooth service.  
  • Completes daily prep tasks including portioning, labeling, and proper storage. 
  • Prepares food items following pre-established standards and recipes, and adheres to production schedules and portioning guidelines, always maintaining consistency. 
  • Opens and closes the kitchen according to established procedures. Completes end of shift cleaning duties of designated kitchen areas. 
  • Assists with receiving, rotating, and storing products using proper inventory practices. 
  • Properly stores or packages food and grab and go items, and coordinates the timely transfer of goods to the Fallingwater Café. 
  • Follows all food safety, sanitation, and temperature control guidelines. 
  • Maintains a clean, organized, and food-safe cooking workspace throughout the shift, complying with food service government regulations, as directed by supervisor. 
  • Maintains cleanliness and organization of all kitchen areas, equipment, and dish stations.  
  • Monitors and communicates kitchen inventory needs, prep levels, and production notes to supervisors. 
  • Works closely with Executive Chef and Sous Chef on special events, assisting with food preparation, set up, and clean-up. 
  • Supports the Conservancy’s cost containment and sustainability efforts, as applicable. 
  • Always provides excellent customer service and exhibits professionalism around guests in the Fallingwater Café as well as in special event settings.  
  • Performs additional duties and responsibilities as needed. 

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Must be able to stand up to 8 hours. 
  • Must be able to bend, move, and lift up to 40lbs. 
  • Ability to work with dangerous equipment; including knives, slicers, and ovens. 
  • Frequent bending and stooping. 
  • Work in a hot environment, sometimes with with/near open flame. 

Qualifications

Prior food service experience in a restaurant kitchen and some knowledge of food preparation required. 

Strong time management, attention to detail and consistency standards. 

Culinary school degree, professional training, or on-the-job training experience preferred. 

Knowledge of food safety, storage, sanitation practices, and government regulations preferred.  

Knowledge of attractive food plating and display preferred. 

Must be able to work early mornings, weekends, evenings, and holidays and be flexible with schedule and hours. 

Strong organizational skills, attention to detail, time management, and the ability to work efficiently in a structured environment required.  

 

To be able to complete all physical requirements of the job with or without a reasonable accommodation. 

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a part-time, seasonal opportunity.

Pay

$17.60 per hour

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list Culinary Team Member (Part Time) in the subject line.

Application Deadline

Until filled

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Maintenance Specialist

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Maintenance Specialist for the Maintenance department. The function of this position is to perform general maintenance, repair, and minor construction work to ensure that facilities and grounds are properly maintained. This position reports to the Director of Maintenance. 

Job Duties

  • Performs general masonry, carpentry, plumbing, electrical and painting. 
  • Maintains grounds through raking, cleaning brush, mowing, trimming, cutting trees, blowing leaves, and snow and ice removal. 
  • Removes and properly disposes of trash. 
  • Sweeps, scrubs, cleans, paints, provides various maintenance services as needed. 
  • Assists with maintenance of equipment, including tractors, mowers, trucks, cars, etc. 
  • Assists with preventative maintenance activities, including changing filters in heating and cooling systems and routine inspections of other mechanical systems. 
  • Assists with various construction and maintenance projects as assigned. 
  • Assists with special event coordination and set up. 
  • Supports the Conservancy’s cost containment efforts and needs, as applicable. 
  • Understands and follows all established safety and security procedures. 
  • Assists with maintenance and operation of wastewater treatment plant. 
  • Runs job related errands as requested. 
  • Performs additional duties and responsibilities as needed. 

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Requires stooping, kneeling, crawling, bending, turning, and reaching. 
  • Physical stamina and the ability to stand for long periods – 6-7 hours per day. 
  • Physical stamina for working outdoors in a variety of weather conditions. 
  • Utilizing keyboarding and fine motor skills  
  • Gross manipulation such as seizing, holding, grasping, turning, or otherwise working with hand(s). 
  • Utilizing gross motor skills to operate tools and equipment 
  • Ability to operate standard office equipment  
  • Pushing, pulling, lifting and carrying up to 50 pounds  
  • Bending, twisting, stooping, crouching, kneeling, and crawling 
  • Reaching overhead, at eye level, and below shoulder level 
  • Climbing up and down stairways and ladders 
  • Sitting/standing/walking for periods in excess of 2 hours  

Qualifications

  • Experience in general maintenance functions. 
  • Ability to operate hand tools, chain saws, power tools and other equipment. 
  • Valid driver’s license. 
  • Ability to work with chemicals. 
  • Ability to drive tractors, mowers, skid steers, etc. 
  • Ability to work well independently and with others. 
  • Ability to work weekends, holidays, and some evenings. Flexibility with schedule and hours is required.  
  • Ability to meet all physical requirements of the job with or without a reasonable accommodation. 

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time opportunity which includes a comprehensive benefits package. 

Pay

$38,100-$42,500 

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list Maintenance Specialist in the subject line. 

Application Deadline

Until filled

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Security Officer 

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Security Officer for the Security department. The Security Officer provides a secure environment for visitors and staff, and assists in maintaining the physical security systems and activities related to the protection, safeguarding and security of the Fallingwater site, buildings adjacent to the site, and WPC properties. This position reports directly to the Director of Safety and Security. 

Job Duties

E=Essential   M=Marginal

E Assists with the preventative maintenance and minor repair of security equipment as requested. 

E Monitors security of buildings, collections and grounds. 

E Acts as first responder to emergencies. 

E Prepares incident reports and accident reports. 

E Intercedes and handles disruptive visitors as requested. 

E Reports unusual incidents or occurrences. 

E Monitors video surveillance systems. 

E Keeps log on security and safety related events. 

M Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable. 

M Performs additional duties and responsibilities as needed. 

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Ability to work shifts, weekends and holidays. 
  • Steady or rotating shifts include the evening, night and day shifts. 
  • Utilizing keyboarding and fine motor skills.  
  • Utilizing gross motor skills to operate tools and equipment. 
  • Driving a motor vehicle. 
  • Pushing, pulling, lifting and carrying up to 50 pounds.  
  • Bending, twisting, stooping, crouching, kneeling and crawling. 
  • Reaching overhead, at and below eye level. 
  • Climbing up and down stairways and ladders. 
  • Sitting/standing/walking for periods in excess of two hours.  
  • Possesses sufficient physical stamina to conduct field investigations in rough terrain and adverse weather conditions. 
  • Speaking and hearing in-person, telephone, and other remote speech.  
  • Seeing with near, far and peripheral visual acuity. 

 

Qualifications

  • Associate degree in security related field or a minimum of two years prior security experience with high exposure to the general public, with security experience in a museum setting preferred. 
  • Proven ability to follow detailed procedures and policies. 
  • Knowledge of security alarm, access control and video surveillance systems. 
  • Current certification in first aid and CPR. 
  • Good communication and interpersonal skills.  Must be able to interact positively and professionally with visitors and staff and remain calm under pressure. 
  • Act 33 and 34 clearances required within first six months of employment. 
  • Must be able to complete all physical requirements of the job with or without a reasonable accommodation. 

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time opportunity, which includes a comprehensive benefits package. 

Additional Details

We offer a robust and competitive benefits package which includes paid time off, medical, dental, vision, life insurance/AD&D, short-term disability, long-term disability, 403(a) and 403(b) retirement plans including generous employer match, EAP and more! 

Pay

$38,900-43,400

Application Process

Please send a cover letter, resume, salary expectations and referral source to wpcjobs@paconserve.org and list Security Officer in the subject line. 

Application Deadline

Until filled

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PMSC AmeriCorps Member – WPC Land Stewardship/Bear Run

Bear Run Nature Reserve (Mill Run, PA)

The PMSC AmeriCorps member will serve with Western Pennsylvania Conservancy’s Land Stewardship program to support projects that enhance ecological health, restore natural communities, and provide recreational opportunities at the 5,100-acre Bear Run Nature Reserve and other Conservancy preserves. 

Job Duties

The member will be responsible for maintenance of hiking trails and backcountry campsites, invasive plant removal, boundary maintenance, and other land management activities, and will assist with conservation easement monitoring and volunteer workdays.

Requirements

  • Academic requirement – Some college with related coursework in natural resource management or a related field. Extensive practical experience may substitute for academic coursework.
  • Experience requirement – Some outdoor work experience required. Trail work and experience with power equipment (chainsaw and weedwhacker) is preferred. Must be able to work independently and in a group setting. Experience using GPS and GIS applications is preferred but not required.
  • Additional comments –Given the rural location of the work sites, the member will be required to have a personal vehicle and valid driver’s license.

Physical Requirements

  • Able to lift 50 lbs
  • Ability to spend extended periods of time in excessive heat and potentially inclement weather and stamina to work long hours hiking through rough, steep terrain

Location

This position's primary location(s): Bear Run Nature Reserve (Mill Run, PA)

Position Duration

May 23, 2026 – August 2, 2026 (average 33 hours/week; 300 hours total); the member must attend occasional Americorps meetings and events. 

Pay

AmeriCorps living stipend of $955-biweekly. An education award of $1,565.08 is earned after a successful term of service. Applicants must be willing to commit to the entire service period.

Application Process

Please send a letter, resume and salary requirements to azadnik@paconserve.org and list PMSC-Bear Run Land Stewardship in the subject line.

To learn more about the Pennsylvania Mountain Service Corps (PMSC) visit https://www.pmsc.org/.

Application Deadline

March 3, 2026

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Visitor Services Representative – Part Time

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a part-time Visitor Services Representative for the Visitor Services department. This position is responsible for taking and updating reservations and visitor information, greeting visitors, selling admission tickets, staffing the information desk, and working with internet ticket sales. This position also assists with Fallingwater special events, as needed. This person in this position reports directly to the Director of Visitor Services.

Job Duties

  • Trains and works at all areas within Visitor Services including, admissions booth, reservation office, information desk, group sales and shuttle driver when needed.
  • Communicates with individuals who are interested in Fallingwater. Completes visitor requests for information and mails brochures as requested. Answers visitors’ questions in person, on the telephone, via email; and directs visitors to proper areas.
  • Compiles end of day paperwork on a daily basis, including cash and credit card receipts.
  • Follows cash handling procedures in the admissions booth, information desk and reservations office as established by the Visitors Services Manager, Operations Supervisor and Finance Department.
  • Tallies daily attendance numbers and assists in managing visitor flow through the control of daily reservations and visitors entering the property.
  • Maintains ongoing communication with on-site staff and work stations to ensure a smooth visitor services process by notifying all appropriate areas, including admission booth, information desk, museum shop, café, and floor supervisor of reservation totals and special situations.
  • Maintains the visitor services database:
    1. Enters new reservations and updates existing information received by telephone, mail, email in the reservation office
    2. Compiles daily summary report, generates and sends email confirmations.
    3. Sells tour tickets and processes payment through the reservations office, at admissions booth or information desk.
    4. Compiles daily internet sales and/or gift card redemptions and activations reports.
    5. As assigned, completes group reservations, lodging partner reservations, and maintain lodging partner account statements.
  • Assists with reservations, information and admissions concerning special events held at Fallingwater and the Barn at Fallingwater, as requested.  Provides other support to Special Events as needed including scheduling, set-up and clean-up.
  • Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable.
  • Performs additional duties and responsibilities as needed.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to stand for extended periods of time, up to eight (8) hours.
  • Ability to sit for extended periods of time, up to eight (8) hours.
  • Ability to drive a motor vehicle
  • Must have a valid driver’s license.
  • Ascends and descends stairways and/or ladders
  • Communicate, converse, exchange information in-person, telephone, and remotely
  • Ability to utilize a keyboard
  • Gross manipulation such as seizing, holding, grasping, turning, or otherwise working with hand(s).
  • Ability to operate standard office equipment
  • To be mobile and traverse throughout job location for up to eight (8) hours
  • Pushing, pulling, lifting and carrying up to twenty-five (25) pounds
  • Bending, twisting, stooping, crouching, kneeling, and crawling
  • Reaching overhead, at eye level, and below shoulder level
  • Ability to possess near, far, and peripheral visual acuity

Qualifications

  • High school diploma or GED preferred.
  • Must have good verbal and written communications skills, professional telephone etiquette and a strong customer service orientation.
  • Must have excellent interpersonal skills and be able to work well independently and with others. Must present a positive and friendly image to visitors.
  • Must be detail-oriented and have a working knowledge of office procedures.
  • A working knowledge of word processing and data base software is required.
  • Must maintain a good knowledge of Fallingwater and environs and WPC.
  • Ability to work weekends and holidays and flexibility with hours and schedule is required.
  • Previous experience in handling cash; accuracy and attention to detail.
  • Must be able to remain calm under pressure.
  • To be able to complete all physical requirements of the job with or without a reasonable accommodation.

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a part-time, seasonal opportunity.

Pay

We offer a competitive salary. The starting pay range for this position is $18.27/hr.

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list “Visitor Services Representative” in the subject line.

Application Deadline

Until filled

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The Western Pennsylvania Conservancy is an Equal Opportunity Employer

The Western Pennsylvania Conservancy is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

The Western Pennsylvania Conservancy is fully committed to diversity and inclusion. We seek contributors from all backgrounds to join our team. Read our equal opportunity employer statement.