Café Team Member – Full Time

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy and designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Café Team Member to provide excellent customer service by waiting on customers, help in the preparation and presentation of food and maintain a clean and stocked facility.

Job Duties

• Ensures proper set up and follows open procedures of the café.
• Sets up pastry display.
• Preps, cooks and plates items for Café service to specification; may occasionally assist in other culinary functions as needed.
• Takes customer orders, assists in preparation, and serves their food/beverage items, while providing an exceptional visitor experience.
• Operates the sales register paying careful attention to accurate cash handling responsibilities and procedures.
• Assists in maintaining inventory and monitoring shortages.
• Maintains a clean, orderly, and sanitized work area, follows proper food handling procedures, takes measures to avoid contamination, and supports the highest quality of health and safety standards.
• Assists the Sous Chef or Executive Chef as needed.
• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable.
• Performs additional duties and responsibilities as needed.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand up to 8 hours
• Must be able to bend, move, and lift up to 40lbs
• Ability to safely operate kitchen equipment, appliances, and tools – including knives, slicers, and ovens.
• Frequent bending and stooping
• Work in a hot environment, sometimes with with/near open flame

Preferred Qualifications

• Experience with food preparation and cooking.
• Exceptional customer service and organizational skills.
• Some experience handling cash and performing sales transactions preferred
• Ability to multitask and work under pressure.
• Must be able to work evenings, weekends, holidays and be flexible with schedule and hours.
• To be able to complete all physical requirements of the job with or without a reasonable accommodation.

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time hourly, seasonal position with benefits.

Pay

Pay range: $17.26-$19.28 per hour

Application Process

Please send a cover letter, resume and salary requirements to wpcjobs@paconserve.org and list Café Team Member – Full-Time in the subject line.

Application Deadline

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Museum Store Full-Time Sales Associate

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Museum Store Sales Associate for the Museum Store department at Fallingwater. The overall objective of this position is to assist in the day-to-day operations of the Museum Store, with a focus on selling merchandise and providing excellent customer service. This position will report directly to the Director of Retail Operations. 

Job Duties

• Assists senior staff in daily cash receipts/closing report and item reports.
• Assists in opening and closing procedures including cash handling and balancing register at the end of the day.
• Assists in the proper handling of inventory, and takes steps to prevent damage.
• Serves and assists customers with purchases.
• Provides exceptional customer service.
• Restocks inventory in store; informs senior staff when product is low.
• Assists with end-of-year inventory count.
• Incorporates WPC’s constituent-focused customer service values in work habits and interaction with others.
• Encourages visitors to become members. Sells WPC memberships in Museum Store.
• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable.
• Cleans the Museum Store and maintains its appearance daily.
• Performs additional duties and responsibilities as needed.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lift up to 30 lbs. consistently, and up to 50 lbs. occasionally
• Climb step stools and ladders
• Reach overhead, stretch, and bend over to access and store stock
• Stand for long periods of time; at least 3 hours

Qualifications

• At least two years of retail sales experience is required. Relevant sales experience in a gift store, boutique or home décor environment is desirable.
• Professional customer service skills and ability to communicate effectively are required.
• Must demonstrate a professional and positive attitude, especially when communicating with customers, fellow co-workers and management team.
• Must be familiar with computerized Point of Sales systems and possess applicable computer skills.
• Experience with cash handling is strongly preferred.
• Flexibility with schedule and hours, and ability to work weekends and holidays are required.
• Ability to meet all physical requirements of the job with or without a reasonable accommodation.

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time, seasonal opportunity which includes a robust benefits package. 

Pay

$17.93-$20.00 an hour

Application Process

Please send a cover letter and resume to wpcjobs@paconserve.org and list Museum Store Sales Associate (Full-Time) in the subject line.

Application Deadline

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Café Manager

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Café Manager to work year-round for the Fallingwater Café department. During the off-season, this position will assist with planning and preparations for the new, upcoming season. The person in this position will report to the Executive Chef and will assist with the daily food service operations of the Fallingwater Café, including guest service and staff oversight, and will also provide support to the Special Events department. 

Job Duties

• Works directly with the Executive Chef in all aspects of running a food service operation including organizing, cooking, employee training and supervision, inventorying, cleaning, and special event catering. 
• Evaluates food products to ensure that quality standards are consistently met. 

• Supervises Café staff as directed, in the absence of the Executive Chef.  

• Assists Executive Chef in training new hires and existing staff, including training on continuing education and compliance with food service regulations, and in overall Café cleaning and maintenance. 

• Ensures that cash control measures in the Café are followed. 

• Oversees general Café cleaning and maintenance to ensure aesthetic standards are maintained. 

• Assists with resolving and satisfying customer concerns in order to provide an exceptional visitor experience. 

• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable and directed by Chef. 

• Performs additional duties and responsibilities as requested. 

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to lift up to 40 lbs.  
• Ability to safely operate kitchen equipment, appliances, and tools – including knives, slicers, and ovens 
• Must be able to stand up to 8 hours
• Ability to bend, crouch, lift overhead, twist 

Qualifications

Minimum of two years of formal culinary/food service management training or commensurate experience; minimum of two years of culinary preparation experience in similar volume operation with comparable duties and responsibilities. 

Prior supervisory experience is required. Must have the ability to assign duties, provide or arrange for training, and supervise employees. 

Knowledge of catering for special events is preferred. 

Knowledge of supplies, equipment and services necessary to run an efficient operation. 

Good interpersonal skills and ability to work well with managers, staff, supplier/vendors, and clients is essential. 

Knowledge in sustainable food practices is preferred.  

Proven skills as a strong team player with some experience supervising employees and with professional kitchen organization is required. 

Must be able to work weekends and holidays, be able to work overtime as necessary, and have flexibility with scheduling and hours. 

Proficiency with MS Office software and experience with POS systems required. 

Valid driver’s license required. 

To be able to complete all physical requirements of the job with or without a reasonable accommodation. 

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time, year-round position which includes a robust benefits package.  

Additional Details

We offer a robust and competitive benefits package which includes paid time off, medical, dental, vision, life insurance/AD&D, short-term disability, long-term disability, 403(a) and 403(b) retirement plans including generous employer match, EAP, and more! 

Pay

Pay: $19.09 to $21.35 an hour. Please include salary requirements in your cover letter.

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list Café Manager in the subject line.

Application Deadline

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PMSC AmeriCorps Member – WPC Land Stewardship/Bear Run

Bear Run Nature Reserve (Mill Run, PA)

The PMSC AmeriCorps member will serve with Western Pennsylvania Conservancy’s Land Stewardship program to support projects that enhance ecological health, restore natural communities, and provide recreational opportunities at the 5,100-acre Bear Run Nature Reserve and other Conservancy preserves.

Job Duties

The member will be responsible for maintenance of hiking trails and backcountry campsites, invasive plant removal, boundary maintenance, and other land management activities, and will assist with conservation easement monitoring and volunteer workdays.

Requirements

• Academic requirement – Some college with related coursework in natural resource management or a related field. Extensive practical experience may substitute for academic coursework.
• Experience requirement – Some outdoor work experience required. Trail work and experience with power equipment (chainsaw and weedwhacker) is preferred. Must be able to work independently and in a group setting. Experience using GPS and GIS applications is preferred but not required.
• Additional comments –Given the rural location of the work sites, the member will be required to have a personal vehicle and valid driver’s license.

Physical Requirements

• Able to lift 50 lbs
• Ability to spend extended periods of time in excessive heat and potentially inclement weather and stamina to work long hours hiking through rough, steep terrain

Preferred Qualifications

Trail work and experience with power equipment (chainsaw and weedwhacker) is preferred.

Location

This position's primary location(s): Bear Run Nature Reserve (Mill Run, PA)

Position Duration

May 23, 2025 – August 2, 2025 (average 30 hours/week; 300 hours total); the member must attend occasional Americorps meetings and events.

Pay

AmeriCorps living stipend of $955-biweekly. An education award of $1,565.08 is earned after a successful term of service. Applicants must be willing to commit to the entire service period.

Application Process

Please send a letter, resume and salary requirements to azadnik@paconserve.org and list PMSC-Bear Run Land Stewardship in the subject line.

To learn more about the Pennsylvania Mountain Service Corps (PMSC) visit https://www.pmsc.org/.

Application Deadline

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Visitor Services Representative – Part Time

Fallingwater (Mill Run, PA)

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking two part-time Visitor Services Representatives for the Visitor Services department. The person in this position is responsible for taking and updating reservations and visitor information, greeting visitors, selling admission tickets and staffing the information desk and working with internet ticket sales. This position also assists with Fallingwater special events, as needed. This Visitor Service Representative will report directly to the Director of Visitor Services. 

Job Duties

• Trains and works at all areas within Visitor Services including, admissions booth, reservation office, information desk, group sales and shuttle driver when needed.  
• Communicates with individuals who are interested in Fallingwater. Completes visitor requests for information and mails brochures as requested. Answers visitors’ questions in person, on the telephone, via email; and directs visitors to proper areas. 
• Compiles end of day paperwork on a daily basis, including cash and credit card receipts. 
• Follows cash handling procedures in the admissions booth, information desk and reservations office as established by the Visitors Services Manager, Operations Supervisor and Finance Department. 
• Tallies daily attendance numbers and assists in managing visitor flow through the control of daily reservations and visitors entering the property.  
• Maintains ongoing communication with on-site staff and work stations to ensure a smooth visitor services process by notifying all appropriate areas, including admission booth, information desk, museum shop, café, and floor supervisor of reservation totals and special situations. 
• Maintains the visitor services database: 

1. 1. Enters new reservations and updates existing information received by telephone, mail, email in the reservation office 
   2. Compiles daily summary report, generates and sends email confirmations. 
   3. Sells tour tickets and processes payments through reservations office, at admissions booth or information desk.   
   4. Compiles daily internet sales and/or gift card redemptions and activations reports.   
   5. As assigned, completes group reservations, lodging partner reservations, and maintain lodging partner account statements.   

• Assists with reservations, information and admissions concerning special events held at Fallingwater and the Barn at Fallingwater, as requested.  Provides other support to Special Events as needed including scheduling, set-up and clean-up. 
• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable. 
• Performs additional duties and responsibilities as needed. 

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand for extended periods of time, up to eight (8) hours
• Ability to sit for extended periods of time, up to eight (8) hours
• Ability to drive a motor vehicle
• Must have a valid driver’s license
• Ability to ascend and descend stairways and/or ladders
• Communicate, converse, exchange information in-person, via telephone and remotely
• Ability to utilize a keyboard
• Gross manipulation such as seizing, holding, grasping, turning, or otherwise working with hand(s)
• Ability to operate standard office equipment
• Ability to be mobile and traverse throughout job location for up to eight (8#) hours
• Pushing, pulling, lifting and carrying up to fifty (25) pounds
• Bending, twisting, stooping, crouching, kneeling and crawling
• Reaching overhead, at eye level, and below shoulder level
• Possess near, far and peripheral visual acuity

Qualifications

• High school diploma or GED preferred
• Must have good verbal and written communications skills, professional telephone etiquette and a strong customer service orientation
• Must have excellent interpersonal skills and be able to work well independently and with others. Must present a positive and friendly image to visitors
• Must be detail-oriented and have a working knowledge of office procedures
• A working knowledge of word processing and data base software is required
• Must maintain a good knowledge of Fallingwater and environs and WPC
• Ability to work weekends and holidays and flexibility with hours and schedule is required
• Previous experience in handling cash; accuracy and attention to detail
• Must be able to remain calm under pressure
• Must be able to complete all physical requirements of the job with or without a reasonable accommodation

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is seasonal part-time position.

Pay

We offer a competitive salary. The starting pay range for this position is $17.93-$20.00/hr. 

Application Process

Please send a cover letter, resume, salary expectations, and referral source to wpcjobs@paconserve.org and list Visitor Services Representative in the subject line. 

Application Deadline

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